Curriculum Vitae

Education

Academic

• Computer Science Engineer (MS) degree at Facultat d'Informàtica de Barcelona, UPC, July 1997. Specializations: computer networks, computer graphics, databases, operating systems.

• Ph.D. courses at Computer Architecture Department (DAC) of the Universitat Politècnica de Catalunya (UPC), Barcelona, Spain, October 1997 - July 1999. Topic: Distributed Systems.

Courses

• Red Hat Certified Architect (RHCA), Red Hat Certified Security Specialist (RHCSS), Red Hat Certified Datacenter Specialist (RHCDS), Red Hat Certified Enineer (RHCE) number 805007445525642.

• CORBA Enterprise Architecture course, by Valtech Ltd., London, January 1998. 40 hours.

• Team management, by Sertec Consultants, Spain, September 1999. 20 hours.

• Informatization of Community, DGF-KTC, Seoul (Korea). April 21 - May 1 2003.

Skills

• Project management experience.

• Good troubleshooting and problem analysis skills.

• Customer relationship management and customer satisfaction focus.

• Unix systems and network administration. Specialized in Red Hat Enterprise Linux. Experience with: various Linux distributions, SunOS, Solaris, Irix.

• Internet services administration: web (Apache), mailing lists (majordomo and mailman), newsgroups (inn), email (sendmail), DNS (bind), web-based services.

• Good knowledge of computer security issues.

• Programming languages: C, C++, Perl, Python, PHP, Java, others.

• Database design and administration. Experience with MySQL, PostgreSQL, Oracle, Informix.

• Mark-up languages and technologies: HTML, XML, XSL, CSS.

• Distributed systems technologies, including CORBA.

• Object Oriented Analysis and design.

Work experience

• Technical Account Manager, Red Hat Europe - UK, July 2008 - present.

  Personalized technical relationship service, customer focus, global and inter-department coordination.

• Senior Technical Support Engineer, Red Hat Europe - UK, March 2007 - June 2008.

  High level Linux technical support, troubleshooting, global team coordination.

• Co-founder and Project Manager, Cargol.net - Solucions Lliures, March 2005 - March 2007.

  GNU/Linux system administration, training, teaching material development, FLOSS consultancy, project management.

• System Administrator and Technical support (part-time) for the APC, May 2001-July 2005.

  System administration, DNS administration and general techical support.

• Freelance consultant, March 2004 - February 2005.

  GNU/Linux administration, internet services, website development.

• Technical coordinator at Colnodo, colombian member of APC, October 2002 - December 2003.

  Technical project coordination, ISP system administration.

• System manager at Pangea, Catalan node of APC, May 1996-November 1999, July - October 2002.

  Unix systems administration, Internet services setup and maintenance, network administration.

• Technical coordinator of the Moëbius-PlanetaRadio project for AMARC, a pilot site for the ActionApps software. Involved presential and online work at Ecuador, Colombia, and Canada. March 2000 - October 2001.

• Technical assistance at INTERCOM - Ecuanex, Ecuadorian node of APC. December 1999 - December 2001, working as a cooperant for the CIIR.

  Skills transfer; training of local staff; promotional activities; technical support in projects about applying ICTs to development.

• Software engineer at Sertec, working for the Universitat Oberta de Catalunya, October 1998-November 1999.

  Design and implementation of an XSL engine to ease administration and power up the web based virtual campus.

• System manager at Colnodo, July - September 1998.

  Security audit, Unix systems administration, Internet services set up and maintenance.

• Research assistant at Computer Architecture Department (UPC), working in an European funded project (Epitelio) about applying telematics to fight against social exclusion, May 1996 - October 1998.

• Technical assistant at the Educational Computing Program, Generalitat de Catalunya (local government), October 1994 - April 1996.

  Equipment evaluation, hardware and software set up, user support.

Teaching experience

• Counsellor at Universitat Oberta de Catalunya, February 2005 - February 2007.

  Giving academic advice to students on the subject Distributed Systems Architecture, a degree course.

• 7th Workshop on Network Technologies for Latin America and the Caribbean (WALC 2004). October 4-8 2004. Cusco, Peru..

  Coordinator and teacher at Track 3, on technologies for automatic publication on the Web.

  Teacher at Track 2, on Open Source based infomation services.

• 6th Workshop on Network Technologies for Latin America and the Caribbean (WALC 2003). October 20-24 2003. Merida, Venezuela.

  Teacher at Track 3, on technologies for automatic publication on the Web.

• 5th Workshop on Network Technologies for Latin America and the Caribbean (WALC 2002). May 6-10 2002. Santo Domingo, Dominican Republic.

  Teacher at Track 3, on technologies for automatic publication on the Web.

• Assistant professor in a online, Europe-wide, course for the Universitat Oberta de Catalunya, January - July 1999. Topic: CORBA.

• Assistant professor for a postgraduate course on telematics for rural areas, Fundació Bosch i Gimpera, Universitat de Barcelona (UB), Jan-May 1998. Topic: Computer Supported Cooperative Work.

• Assistant professor in a postgraduate course on Distributed Systems, Fundació Politècnica de Catalunya, UPC, April 1997. Topic: CORBA.

Other skills

• Languages: Catalan (mother tongue), Spanish, English.

• Team work and management.

• Online working and teaching experience.